POSITION: TECHNOLOGY AND SYSTEMS OFFICER
Location: Nchalo
OVERVIEW
SUCOMA SACCO, a member-owned financial cooperative committed to providing efficient and reliable financial services to its members, is inviting applications from suitably qualified candidates to fill the position of Technology and Systems Officer
Job Summary
The Technology and Systems Officer will be responsible for overseeing the software applications, including developing, installing, and maintaining application programs. The officer will also assist in determining future hardware and software requirements to ensure efficient and secure operations of the SACCO’s technology systems.
Key Duties and Responsibilities
Manage the environment and infrastructure of SUCOMA SACCO, including installation and maintenance of hardware, software, and networks.
Establish and maintain secure Local Area Networks (LAN) and Wide Area Networks (WAN), email systems, and connections.
Perform system processes such as start-of-day, end-of-day, close of business, month-end, and year-end procedures.
Train all computer users on system use and proper care of ICT equipment.
Recommend and implement technology and system policies governing the use of internet and computer facilities.
Develop and modify system reports as requested by users through the Manager.
Maintain up-to-date client/member information in the database, including processing member closures.
Manage user access levels to ensure information security.
Ensure the SACCO’s banking software functions properly and promptly resolve system anomalies in collaboration with the software developers.
Manage the SACCO’s security systems such as CCTV and alarms, ensuring they are always functional and reporting any faults promptly.
Standards of Performance
The Technology and Systems Officer will provide effective support to all system users to maintain an efficient service delivery environment. Performance will be measured by:
Stability and reliability of the application systems
Ability to plan and implement system programs effectively
Presence of early warning and recovery systems to minimize downtime
Qualifications and Experience
Bachelor’s Degree in Information Technology, Computer Science
Strong knowledge of database management, network administration, and information security
Experience with SACCO or banking software will be an added advantage
How to Apply
Interested candidates should submit their application letter, detailed Curriculum Vitae (CV), and copies of academic and professional certificates to:
The Finance and Administration Manager
SUCOMA SACCO
P. O. Box 43
Nchalo
Email: hr@ssacco.org
The deadline for receiving applications is 20 January, 2025
Only shortlisted candidates will be contacted
